ShuTing
April 12, 2025
I chose Montigo Resort Nongsa to celebrate my partner's birthday, and honestly, they made it special. I left a note mentioning that it was my partner's birthday and the team truly went the extra mile to surprise him in the evening with a birthday cake with candles all ready, and even a sweet "Happy Birthday" spelt out with flowers on our bed. It was such a thoughtful touch, huge props to the team for that effort!
The view from our private pool at night is stunning. It was so peaceful with sky full of stars and we were able to see the lights of Singapore across the water from our room. The resort location isn't exactly convenient as it sits outside of the Batam central area where all the malls are at, but this is definitely the place for a quiet and chillax weekend getaway.
The only thing that wasn't quite perfect was the breakfast spread and water. The breakfast was below standard type of bad in terms of taste and available selection for a resort of this price point. More importantly is that we did notice quite some small black bits floating around in the pool, and the water for the bathtub had this yellow tinge (we leave it running for 20 min and it's still slightly yellow, and the water flowing out turned cold after 20 min). Although, these weren't a huge deal-breaker cause both of us don't use the bathtub, but it's something I think the resort should seriously look into if they are positioning themselves as a high-end resort.
Overall though, despite that the issues, our stay at Montigo Nongsa was fantastic. The amazing service, especially that lovely birthday surprise, and those incredible nighttime views completely won us over. If they can just sort out the water situation, it would be absolutely top-notch. We're already thinking about when we can plan our next visit!